Landlord FAQS
Landlord FAQS: Frequently Asked Questions
Q: How soon can you start managing my property?
A: Depends on if you are currently using another property management company. Check your current management agreement. 30 day’s notice is common. We find that transferring mid-lease is generally easier than waiting until the lease expires.
Q: Am I required to accept Section 8 vouchers?
A: No, you can opt out if you own less than 4 properties.
Q: Do I get to see the lease and sign it?
A: Yes, we send the lease to you after the tenants have signed.
Q: Can I reach you after hours?
A: We keep standard business hours, but we can schedule a call after hours if necessary.
Q: How and when do I get paid?
A: We send your disbursement to your bank account before the 10th of the month (barring holidays).
Q: Do you sell real estate too?
A: Yes, we have licensed agents and property investor pros.
Q: How is rent collection handled?
A: We have an online portal that tenants connect to their bank for easy transactions.
Q: How long of a lease do you offer?
A: Some landlords prefer to do only 12 months at a time while others prefer long term leases. They both have their pros and cons. At the end of the day, it’s up to you.
Q: How much do you charge for security deposit? Who holds it?
A: We charge the same as first month’s rent. We hold it.
Q: What types of reports do I get and how often?
A: We provide move-in, annual & move-out inspection reports. All of your account history is available online anytime.
Q: Do you provide 24 hour emergency service?
A: Yes, we have a 24/7 emergency repair hotline for anything not handled by 911 or the individual utility companies.
Q: What types of properties do you manage?
A: We mainly manage condos, townhomes and detached single family homes. We can also manage multiplexes.
Q: Where do you you manage?
A: We manage in Northern Virginia from Leesburg to Gainesville to Woodbridge.
Landlord FAQS may not answer all your questions. Contact Hands On Homes to find out more about our incredible property management services that set us apart. Reasonable management fee, affordable contractors, highest rental rates, excellent lease that puts the onus on the tenants, pet rent to bring in more income, annual rent increase to keep up with inflation and tax increases, inspections to make sure the home is well-maintained, fair security deposit handling, fast turnovers to limit vacancy. Offering full or partial management packages, we can meet your specific property management needs. Other companies may promise the moon, but the more properties a manager has, the worse the service. Some managers have over 200 properties in their portfolio! Property management is a high-stress job resulting in high turnover rates. Don’t pay someone to get their experience at your expense!
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